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FAQ

What is the difference between vaporization and smoking?

Answer:Vaporization is the process of heating a substance, most commonly plant material, to the point where the active ingredients and flavors are released. This process happens while remaining under combustion temperature; smoking is the result of combustion (burning).

What kind of tobacco works best in the Firefly?

Answer:The Firefly is designed primarily for loose-leaf pipe tobacco. Aromatics work best, as they produce the richest and most delicious vapor.

Can the Firefly help me stop smoking?

Answer:The Firefly is not sold or marketed as a smoking cessation device.

What's the benefit of instant heating?

Answer:Instant heating = instant satisfaction. Also, your tobacco heats only when you want it to, conserving your material.

What is the maximum temperature of the Firefly?

Answer:The Firefly heats to a computer-controlled maximum of 400°F (200°C).

What is the temperature range of the Firefly?

Answer:The Firefly has the broadest temperature range of any portable vaporizer, spanning from room temperature up to 400°F, all within a single inhalation. This means you enjoy each distinct flavor and active ingredient as the temperature continues to climb.

How do I control the temperature?

Answer:Simply press and hold the power button as you inhale. The longer you inhale, the higher the temperature and the richer the vapor. Enjoy perfect vapor every time, based on what feels best to you.

Convection heating vs. conduction heating

Answer:The Firefly is the first true portable convection vaporizer. Convection heating produces the highest quality vapor by pre-heating the air before it passes through the material, which is the optimal method of extracting the most flavors and active ingredients. Conduction heating heats the material through direct contact with the edges of the heating chamber, which often results in uneven and incomplete vapor. Conduction also requires a long time for the heating surface to reach its operational temperature, and heats your material continuously whether or not you are inhaling, which creates waste.

Why does the Firefly’s vapor taste better?

Answer:The many different flavors and active ingredients in plants vaporize at different temperatures. Because the Firefly has a broad temperature range, it delivers more of these ingredients and flavors than other portable vaporizers. As you inhale, the temperature quickly climbs from room temperature to 400°F, releasing each ingredient as the temperature rises.

How full should the heating chamber be filled?

Answer:The heating chamber should be loosely filled to the top of the glass (but not over). A loose fill allows for excellent airflow over all of your material. It's important that no material be present between the chassis and lid to ensure good sealing and optimum vapor.

How often should I turn the material in the heating chamber?

Answer:For best results, turn the material in the heating chamber after every 5 inhalations.

How many inhalations should I expect from a fully-loaded heating chamber?

Answer:A fully-loaded heating chamber typically delivers about 10 inhalations before the bowl needs to be changed. However this is very dependent on the material, usage pattern, and personal taste, so experiment and decide what's best for you.

How long is the warranty?

Answer:The Firefly is backed with a 5-year warranty.

Is the battery replaceable?

Answer:Yes, unlike other vaporizers, the battery in the Firefly can be replaced in seconds. With an additional battery and external charger you can always have another power source ready, and never have to wait.

How long does a battery charge last?

Answer:A fully-charged battery can deliver up to 50 instant inhalations in a row. Your experience may vary based on your usage and normal aging of battery capacity.

How long does it take to charge?

Answer:The battery charges fully in less than 45 minutes.

Can the Firefly be used while charging?

Answer:The Firefly can only be used when it is unplugged from the charger. However, with an additional battery and external charger, you can easily and quickly swap in a new battery.

Has the battery been certified?

Answer:Yes, the battery has been certified by UL (Underwriters Laboratories).

How do I clean the Firefly?

Answer:Please see the cleaning manual for details.

What is the heating element made of?

Answer:The heating element is made of a proprietary, FDA-foodsafe super-alloy manufactured in the USA. Unlike cheap Nichrome elements used in most vaporizers, it does not break down under repeated heat cycling.

Can I vaporize anything other than tobacco with the Firefly?

Answer:The Firefly is designed primarily for loose-leaf pipe tobacco. Because it has a broad vaporization range, it can also vaporize many other aromatherapy blends.

Can I vaporize liquids in the Firefly?

Answer:The Firefly is not designed to vaporize liquids.

Tell me about the Firefly's glow.

Answer:The Firefly's glow is produced by the heating element glowing through the glass heating chamber. Much more than an LED or digital display, it creates a sense of connection to the vaporizing experience since you see the real power and heat that creates your vapor. And like a real Firefly, the glow is best seen at dusk or nighttime.